winbs Privacy Policy

Last Updated: January 2026

This Privacy Policy ("Policy") describes how winbs ("we", "us", "our", "the Platform") collects, uses, stores, and protects the personal information of players and visitors who access https://winbs.ws ("the Site"). By registering an account or using any service provided through the Site, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, you must not use the winbs platform.

winbs is committed to protecting the privacy and security of all players. We comply with applicable data protection principles in the operation of our platform and have implemented technical and organisational measures appropriate to the nature of the data we handle. This Policy applies to all personal data collected through the Site, including data provided during registration, data generated through gameplay, and data collected automatically through your device and browser.

Your Privacy at a Glance

The cards below summarise the six most important aspects of how winbs handles your data. Please read the full policy sections below for complete details.

1. Information We Collect

winbs collects personal information from players through three main channels: information you provide directly when registering and using the platform; information generated automatically as you interact with the Site; and information we receive from third-party payment and verification providers in connection with your account and transactions.

Information You Provide Directly

• Registration information: your full legal name, date of birth, gender, residential address (city and division within Bangladesh), mobile phone number, and email address. This information is required to create and verify your winbs account.
• Identity verification documents: national identity card (NID), passport, or other government-issued photo identification submitted in response to a KYC (Know Your Customer) verification request. These documents are handled with the highest level of confidentiality.
• Payment information: the mobile wallet numbers (bKash, Nagad, Rocket, Upay) or bank account references used to process deposits and withdrawals. winbs does not store full card numbers or bank account credentials — payment processing is handled by trusted third-party payment providers.
• Communications: messages, queries, or complaints you send to winbs support, including any attachments or screenshots you choose to include. These records are retained to help resolve disputes and improve customer service quality.

Information Collected Automatically

• Device and technical data: your IP address, device type, operating system, browser type and version, screen resolution, and device identifier. This data helps winbs detect suspicious login activity and optimise the platform's performance for different device types used in Bangladesh.
• Usage data: pages visited, time spent on each page, game sessions played, bets placed, deposit and withdrawal activity, and navigation paths through the Site. This information is used in aggregate form to improve the winbs platform and personalise the player experience.
• Cookie and session data: session identifiers, authentication tokens, and analytics cookies that help maintain your logged-in state, remember your preferences, and measure Site traffic. See the Cookies section below for full details on how to manage these.

Information from Third Parties

• Payment provider confirmations: transaction reference numbers, payment status updates (success, pending, failed), and the mobile number or account reference associated with each payment, received from bKash, Nagad, Rocket, Upay, and bank partners to reconcile deposits and withdrawals on your account.
• Identity verification results: pass or fail outcomes from identity document checks and age verification processes conducted through third-party verification partners. winbs does not receive or retain copies of your identity documents beyond what is necessary for the verification process.
• Fraud and compliance data: risk flags or alerts received from fraud prevention partners regarding transactions or account activity associated with your registered details. This information is used solely to protect the integrity of the winbs platform and the safety of all players.

2. How We Use Your Information

winbs uses the personal data collected for the following specific purposes. We do not use your data for any purpose that is incompatible with the reasons for which it was originally collected, and we do not use your data for unsolicited direct marketing communications without your prior consent.

• Account creation and management: to register your winbs account, verify your identity, authenticate your logins, and manage account settings, preferences, and security configurations including password resets and two-factor authentication.
• Payment processing: to initiate, verify, record, and reconcile deposits and withdrawals through bKash, Nagad, Rocket, Upay, and bank transfer channels in Bangladeshi Taka. Transaction records are retained for a minimum of five years for financial audit purposes.
• Platform operation and improvement: to deliver games, process bets, calculate and credit winnings, resolve technical issues, and analyse aggregated usage data to identify and implement improvements to the winbs platform experience.
• Customer support: to respond to your queries, complaints, and support requests; to investigate and resolve disputes; to maintain records of support interactions; and to improve the quality and efficiency of our support service.
• Responsible gaming compliance: to monitor player activity for signs of problem gambling behaviour; to enforce self-exclusion requests and deposit limits; and to send responsible gaming alerts where our systems detect unusual patterns of play that may indicate a player is at risk.
• Legal and compliance obligations: to comply with applicable anti-money laundering (AML) requirements, fraud prevention obligations, and any lawful requests from competent authorities. In these cases, data processing is necessary for legal compliance and winbs has no discretion to refuse such processing.

Where winbs wishes to use your personal data for any purpose not listed above — for example, to send you personalised promotional offers — we will obtain your separate, explicit consent before doing so. You may withdraw that consent at any time by contacting winbs support.

3. Sharing Your Information

winbs does not sell, rent, or trade your personal data to any third party. We share your data only in the limited circumstances described below, and only to the extent strictly necessary for the stated purpose.

In the event that winbs undergoes a business restructure, merger, or acquisition, player data may be transferred to the acquiring entity as part of that transaction. In such circumstances, winbs will take all reasonable steps to ensure that the receiving entity honours the commitments made in this Policy and that players are notified of any material changes to how their data is handled.

4. Cookies and Tracking Technologies

winbs uses cookies and similar tracking technologies to operate the platform, maintain your session, remember your preferences, and collect anonymous analytics data that helps us understand how the Site is used. Cookies are small text files stored on your device by your browser. They do not contain executable code and cannot be used to access files stored on your device.

Types of Cookies We Use

• Essential cookies: these are strictly necessary to operate the winbs platform. They maintain your login session, enable secure transactions, and support core platform functions. You cannot opt out of essential cookies without disabling your ability to use the platform — they are required for the Site to function.
• Analytics cookies: these help winbs understand how players navigate and use the platform by collecting anonymous, aggregated data on page views, session durations, and feature usage. This data cannot be used to identify you personally. Analytics cookies are used solely to improve platform performance and user experience.
• Preference cookies: these store your platform preferences such as your chosen language setting, so you do not need to reset them each time you visit. Disabling preference cookies will not prevent you from using winbs but may mean some settings revert to their defaults on each visit.

You can manage, restrict, or delete cookies at any time through your browser's settings menu. Note that disabling all cookies may affect the functionality of the winbs platform, particularly essential features such as your login session. For instructions on managing cookies in the most common browsers, please consult your browser's help documentation.

5. Data Retention

winbs retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, as described in this Policy, or as required by applicable law. The following retention periods apply as a general guide: account registration data is retained for the duration of your account and for a period of five years following account closure; transaction and payment records are retained for a minimum of five years from the date of the transaction; identity verification documents are retained for the period required to satisfy our legal obligations, typically five years; customer support communications are retained for three years from the date of the last interaction in the relevant support thread.

When data is no longer required and the applicable retention period has expired, winbs securely deletes or anonymises the data so that it can no longer be associated with any individual player. Players who close their accounts voluntarily may submit a data deletion request to winbs support; such requests will be processed within 30 days, subject to any overriding legal retention obligations.

6. Your Data Rights

As a winbs player, you have the following rights in relation to your personal data. To exercise any of these rights, please contact winbs support using the email address shown in the footer of this page. winbs will respond to all data rights requests within 30 days of receipt.

• Right of access: you may request a copy of all personal data that winbs holds about you. winbs will provide this in a structured, commonly used format. There is no charge for a first access request within any 12-month period.
• Right of rectification: if any personal data winbs holds about you is inaccurate or incomplete, you have the right to request that it be corrected or completed. winbs will update inaccurate data promptly upon receipt of a valid rectification request.
• Right of erasure: in certain circumstances you may request that winbs delete the personal data it holds about you. This right is subject to winbs's legal data retention obligations — where retention is required by law, winbs cannot fulfil an erasure request for that specific data until the retention obligation has been satisfied.
• Right to restrict processing: you may request that winbs restrict the processing of your personal data in certain circumstances, for example while you contest the accuracy of data winbs holds about you. During a restriction period, winbs will store the data but will not actively process it beyond what is required by law.
• Right to object: you have the right to object to the processing of your personal data for direct marketing purposes at any time. If you object to receiving promotional communications from winbs, we will cease sending them immediately. You may also object to other forms of processing where winbs is relying on a legitimate interest basis.

To submit any data rights request, please contact winbs support using the email address shown in the footer of this page. Please include your registered name and mobile number in your request so that winbs can verify your identity before processing the request. winbs will never charge a fee for exercising your data rights unless a request is manifestly unfounded or repetitive.

7. Data Security

winbs takes the security of your personal data seriously and has implemented technical and organisational measures designed to protect it against unauthorised access, accidental loss, destruction, and misuse. These measures include 256-bit SSL encryption for all data in transit between your device and our servers; restricted access controls so that only authorised personnel can access player account data; regular security assessments and penetration testing of platform infrastructure; encrypted storage of sensitive data fields including payment references and identity verification outcomes; and secure, access-controlled data centres for all platform infrastructure.

While winbs implements robust security measures, no online platform can guarantee absolute security against all possible threats. In the event of a data breach that poses a significant risk to your rights and freedoms, winbs will notify affected players promptly and will take all necessary steps to contain and remediate the breach. Players are also encouraged to protect their own account security by using a strong, unique password and not sharing their login credentials with any third party.

8. Children and Minors

winbs is an adult gaming platform and is strictly for players aged 21 and above. winbs does not knowingly collect personal data from any person under the age of 21. If winbs becomes aware that personal data has been collected from a person who is under 21 years of age, we will immediately delete that data from our records and close the associated account. If you believe that a minor has accessed or registered on the winbs platform, please notify us immediately via the support email in the footer.

9. Third-Party Links

The winbs platform does not contain links to third-party websites. All navigation on winbs leads only to pages within the winbs domain (https://winbs.ws). winbs is not responsible for the privacy practices or content of any external website that a player may access independently outside of the winbs platform.

10. Changes to This Policy

winbs may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or the services we provide. Where changes are material — for example, where we introduce a new purpose for processing personal data — winbs will notify registered players via their registered mobile number or email address at least 14 days before the changes take effect.

The most current version of this Privacy Policy is always available at https://winbs.ws/privacy-policy. The date shown at the top of this page reflects the date of the most recent revision. Continued use of the winbs platform following the effective date of any revision constitutes your acceptance of the updated Policy.

11. Contact Us

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or need to report a privacy concern, please contact winbs support using the email address shown in the footer below. All privacy-related queries are handled confidentially by our dedicated support team, available 24/7.

Continue Exploring winbs

Now that you know how winbs protects your data, you are ready to enjoy everything the platform has to offer — from live casino to cricket betting and slots.